“Design is the intermediary between information and understanding.”
CASE STUDIES
Onboarding Solution
Redesigning a complicated onboarding and deployment process to ease customer and engineer pain points and allow for business scaling opportunities
CX Process Design
Designing repeatable processes for improving the customer experience, building meaningful relationships, and validating the development roadmap
Balancing Engagement
Finding the middle ground between encouraging community involvement in an app and keeping business core values
Solidifying brand
Delightful cheeky tone meets tactful modern design
Being mindful of mindfulness practice
Diving into the importance of user control
Think Fast
Rapid ideating to solve a problem that is inevitable on the daily and crucial during a pandemic